Contact
Write to us.
A person reads every message. We usually reply within two business days.
Lumavante is an online publication operated from Brazil. We do not keep a public office or a phone line, and we would rather tell you that than list an address where nobody is.
What we can help with
- A correction — something on this site is out of date, incomplete, or wrong.
- A question about something we published, or about how we reached a conclusion.
- A privacy request: access to, correction of, or deletion of personal information we hold about you. See our privacy policy for what that covers.
- Business and partnership inquiries.
- Trademark or copyright concerns from a rights holder.
What we cannot help with
We are not the seller of any product described on this site. We have no access to any seller's order system, and we cannot look up an order, change a shipping address, cancel a subscription, or issue a refund.
If you bought a product after visiting this site, the seller handles all of that. Your order confirmation email is the fastest route: it carries the seller's name, the order number, and their support address. If the purchase went through a payment platform such as ClickBank or Digistore24, that platform's own customer service page can also locate your order and process a refund inside the seller's stated refund window.
Tell us anyway if a seller is not answering you. We cannot resolve it for you, but it is exactly the kind of thing that changes what we publish about them.